ITS Online

Live Chat

Live chat is available Monday through Friday during 9 am through 5 pm (based on staff availability).
(Click the red chat icon in the lower right corner to chat with ITS).

We’re happy to help you via chat, email, phone, or by appointment!

No walk-in support is available at this time.



The Tech Center (formerly the CRC) is the walk-in help desk for laptops and mobile devices, including WiFi and software (in this list of supported products). Details can be found on the Tech Center site.

Contact: 215-898-9720 or

Location: The Tech Center is in Room G-102 of the Van Pelt Library, 3420 Walnut Street.

Monday - Friday from 9am-5pm.