ITS Online»Continuity

ITS Support & Remote Resources

ITS Help provides remote support for urgent issues during disruptions to normal business (e.g. weather events), as circumstances allow.

Faculty: 215-898-2589

Staff: 215-898-9140

Students: 215-898-2679



Update your Business Continuity information

Faculty and staff: Update your Business Continuity information in the Penn Law Directory. In the event that our regular email/phone systems are down, this will serve as a point of contact for you. This should be an external (non-Penn Law) email address/phone. This information will only be made available to Senior Staff, Department Heads and Deans during a systems outage. Go to and click ‘Update My Information’. Complete the business continuity form in gold at the very top of the update form. 


Course Continuity


Working Remotely




Communication Resources:


Conferencing & Online Meetings


Email (Best Practices):