ITS Online»Room Tech & Conferencing»Migration to Upenn Zoom

Migrating to Upenn Zoom Account

1. ITS: Change email address to

User will receive notification of this change sent to their email address. This should forward to their

2. User logs into in a new browser window or an incognito tab.

do NOT nagivate to that page in the same browser, because will redirect to

3. Ensure that user is logged into and click “Sign in”

4. Log in with Pennkey username and password

5. User will see this message. Click “Switch to the New Account”:



6. User will see this message. Click “Acknowledge and switch”:



User will then be sent an email to their address. Click “Switch to the New Account”

zoom email

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